Hair town


Return and Refund Policy

Please note the following:

  • You MUST read and agree to our T&C.
  • If any of the information you fill in is incorrect your return will be declined.
  • Returns must be dealt with and returned to us within 14 days of your order being placed.
  • All items MUST be placed back in the original boxing.
  • All questions MUST be answered on the attached Return form.
  • If you believe we should pay for the return postage (E.g. You have recieved the wrong item. Or the item is damaged) Then please contact us via email at ( If we find you are entitled to free postage we will email you a shipping label to print out. (We may ask for photographic evidence)


Download the Returns Sheet